Note: Always uninstall the existing Alps HIDClass driver from the Device Manager before running a newly downloaded setup file from your manufacturer.
Windows Update may try to force reinstall the problematic 10013 driver. You must block it from doing so.
In the evolving landscape of physical access control, the hardware that bridges the gap between a credential and a reader is just as critical as the lock on the door. Among the myriad of keyboards, card readers, and interface devices, one model has persistently captured the attention of security integrators and system administrators: the .
Look for or Alps Electric driver update for Alps Input Device . alps electric hidclass 10013 updated
If you have been in the security industry for over a decade, you might remember the original HIDclass 10013. However, revisions released in the last three years (often marked with a "-REV B" or "-U" suffix) include several significant improvements.
Sometimes, the hardware ID is present, but the computer fails to find the correct software.
If your touchpad stopped working immediately after a Windows update, rolling back to the previous stable driver version is the fastest fix. Press Windows Key + X and select . Note: Always uninstall the existing Alps HIDClass driver
Click and finish the wizard. Windows will now ignore this update. Alternative: Use Official Manufacturer Drivers
If the update fails to install or keeps reappearing after a successful installation, consider these solutions: 1. Check if You Need It
Generic drivers from Windows Update often lack specific gesture support. Download the dedicated driver package from your laptop manufacturer's support site. In the evolving landscape of physical access control,
Type cmd into the Windows search bar, right-click , and select Run as administrator .
: Download the driver directly from the Microsoft Update Catalog . Open Device Manager , right-click your touchpad, select "Update driver," and choose "Browse my computer" to point to the downloaded file.