Canon Service Tool V3600 23 Jun 2026

: Use this tool carefully; improper use can damage the printer's firmware or void your warranty. 📄 Understanding Error Code 23 (E23)

: The paper tray is not inserted correctly.

| Feature | V2000 (Legacy) | V3400 (Mid) | V3600 23 (New) | | :--- | :--- | :--- | :--- | | | Windows XP | Windows 7/8 | Windows 10/11 | | Pixma MG2000 series | Yes | Yes | No (Too new) | | Pixma TS8300 series | No | No | Yes | | EEPROM editing | Full | Partial | Restricted (Safety) | | Ink counter reset | Yes | Yes | Yes | | Head ID input | Yes | No | Yes (Restored) | canon service tool v3600 23

Print a nozzle check or run a cleaning cycle. The error should be gone. If it returns immediately, your waste ink pads are physically saturated; you must replace or empty them (see next section).

MG5140, MG5150, MG5240, MG5340, MG2120, MG2220, MG3120, MG4120 IX Series: iX6500, iX6560 : Use this tool carefully; improper use can

Preparation

: Improper use can permanently brick the printer's mainboard or void its warranty. The error should be gone

Next, look at the section. Click the Set button next to the value (which should be set to 0%).