Remember: A reset is a powerful tool, but it is not a daily maintenance task. Use it when your new Geepas TV genuinely misbehaves. For any persistent hardware failure (dead pixels, no sound, backlight issues), a reset will not help – contact Geepas warranty support immediately.

A simple restart is often the easiest and safest way to fix temporary issues. Here are three ways to do it on your Geepas TV.

Re-sign into your Google account or specific streaming application profiles (such as Netflix, YouTube, or Prime Video) to restore your viewing preferences.

Written for owners of new Geepas Smart TVs seeking a reliable, step-by-step reset guide. Last updated: 2025.

If you cannot access the menu, some models have a physical reset option. Geepas 32-Inch HD Smart LED TV User Manual

If your Geepas TV still isn't working after following all these steps, here are a few more things to try:

Method 1 — Soft Reset (quick, safe)

To reset your , the most direct method is navigating through the Settings menu to perform a Factory data reset . This process will return your TV to its original "out-of-the-box" state by erasing all personal data, downloaded apps, and account information. Method 1: Reset Using the Settings Menu (Recommended)

It's useful to understand the terminology before diving in. A restart (also called a soft reset or power cycle) simply turns the TV off and on again, clearing temporary memory without deleting your data. A factory reset (also called a hard reset) wipes the device clean, restoring it to its original, out-of-the-box state.

For newer Geepas models running on Android/Google TV, follow this path:

What if your new Geepas Smart TV is stuck on a black screen or the logo won’t disappear? You cannot access the settings menu. Here is the .