Connect the printer to your PC via USB and turn the printer power switch ON. Press the Windows Key + X and select .

If the self-test works, your driver is the issue. Re-read Step 3. If the self-test fails, your printer is defective or out of paper.

If you are unable to find the driver on the official website, you can try downloading it from other reputable sources, such as:

Once you’ve installed the driver, you should verify that everything is working properly:

: Choose "The printer that I want isn't listed" -> "Add a local printer with manual settings" .

: Executable package ( .exe ) or compressed folder archive ( .zip / .rar ).

: Right-click the new printer, go to Printer Properties -> Ports , and select the highest numbered Virtual USB port (e.g., USB001) .

Look for an item with a yellow exclamation mark, usually listed under Other Devices as Unknown Device or IEEE-1284 controller . Right-click the unknown device and choose . Select Browse my computer for drivers .